Centre for Coaching, Counselling and Groupwork Training
Terms and Conditions
1 Definitions In these Terms and Conditions the following words shall have the following meanings: Agreement means (1) a completed registration; and (2) the Company’s confirmation of your registration. Company means Joint Diversity Course means any course designed and developed by the Company including all revisions and updates to such course as we may make from time to time. Course Materials means the physical materials relating to any one Course, together with all revisions and updates made by the Company from time to time, which may be in any format and which are required by the student to complete the Course. Price means the price to be paid by You in respect of the Course as set out on the Website. Website means our website www.jointdiversity.com You means the student receiving the services.
2 Recitals 2.1 On entering the Agreement the Company agrees to provide You access to the Course and Course Materials subject to these Terms and Conditions and You agree that by entering into the Agreement You accept these Terms and Conditions.
3 Licence 3.1 On entering into the Agreement, the Company grant you a non-exclusive, non-transferable licence to access the Course and use the Course Materials subject to these Terms and Conditions. 3.2 You are permitted to access the Course and use the Course Materials for the purpose of your own private study. You may make a single hard copy of the Course Materials for the purpose of completing the Course provided that you do not permit any other person to use it. 3.3 All other use or copying of the Course Materials other than as expressly permitted by the Company or permitted by law is prohibited. 3.4 The Company reserves the right to suspend the use of your username and password without notice if the Company believes that You are in breach of your grant of licence.
4 Term 4.1 The Agreement shall automatically expire (unless cancelled earlier under clause 4 or 5) 4.1.1 90 days after you have successfully completed the Course; or 4.1.2 24 months after commencement of the Agreement, if you have not successfully completed the Course within that time.
5 Your right to Cancel the Agreement 5.1 You may cancel the Agreement with us at any time up to the end of the seventh working day after the date of the Agreement provided that you have not accessed the Course or used the Course Materials. 5.2 You do not need to give us any reason for cancelling the Agreement nor will you have to pay any penalty. 5.3 To cancel the Agreement You must notify us in writing by post, email or hand delivered notice and at your cost return any received materials in a satisfactory and reasonable condition. 5.4 Once You have notified us that you are cancelling the Agreement, any sum debited to us from your credit or debit card will be re-credited to your account as soon as possible and in any event within 30 days of receiving your notice of cancellation.
6 Our Right to Cancel the Agreement 6.1 The Company shall be entitled to cancel the Agreement immediately if: 6.1.1 You have failed to pay the Price due under the Agreement by the due date; or 6.1.2 You breach any term set out in these Terms and Conditions; or 6.1.3 You breach the terms of any legal terms or notices displayed on the Website. 6.2 If the Company cancels the Agreement the Company will notify You in writing.
7 Effect of Cancellation of Expiry of the Agreement 7.1 On cancellation or expiry of the Agreement all rights and licences to use the Course or Course Materials granted to You shall automatically cease and You will no longer be able to access the Course or Course Materials.
8 Price and Payment 8.1 You agree to pay the Price for the Course prior to entering into the Agreement. Payment can be made online by credit or debit card or cheque. 8.2 The Price payable for the Course shall be as set out on our Website. All prices are inclusive of VAT unless otherwise stated.
9 Passwords 9.1 You must not tell any other person your username and password or permit any other person to use your username and password to access the Course or the Course Materials or access the Course or the Course Materials on any other person’s behalf. 9.2 You are responsible for maintaining the security of your username and password. You must not leave your computer unattended whilst logged on to the Course or Course materials. 9.3 You will be held responsible for any unauthorised use which is made of the Course or the Course Materials under your username or password. 9.4 If You believe that another person has discovered your username and password or that any unauthorised use has been made of your username and password You must notify us immediately. 9.5 The Company reserves the right to suspend the use of your username and password without notice if the Company believes that an unauthorised person may have access to them.
10 Copyright and Intellectual Property 10.1 You acknowledge that all copyright and other intellectual property rights in the Website, the Course and Course Materials are and shall remain the property of the Company or the property of our licensors and that you shall not by virtue of this Agreement obtain or claim any right title or interest in or to such copyright or intellectual property rights except the limited rights of use granted under clause 2. All rights not expressly granted under this Agreement are reserved.
11 Disclaimer of Warranties and Limitation of Liability 11.1 The Company warrant that services will be carried out with a reasonable level of care and skill and that the Course and Course Materials will meet a satisfactory level of quality however, the Company do not affirm that they will be error free. 11.2 You will be responsible for inspecting the Course Materials as soon as is reasonably possible following delivery and will be responsible for informing us about any oversights as soon as possible. 11.3 The Company accepts is only liable for loss or damage to You through breach of contract and any loss shall be limited to any sums paid by You to the Company under the Agreement. The Company shall not be liable for any indirect or consequential loss, loss of profits, loss of business or loss of goodwill. The Company shall owe no other liability to You except in accordance with the terms of this paragraph. The limitation shall not apply to the Company’s liability for death or personal injury.
12 Complaints 12.1 The Company is committed to providing the highest quality standards in delivering the services to our users. The Company aim to provide efficient and effective service and take a serious view of any problems that do arise. The Company aim to ensure that any complaints our users identify are dealt with quickly. 12.2 If the Company considers You have a legitimate complaint the Company will at our option: 12.2.1 remedy any problem or defect in the Course or Course Materials in line with out Complaints policy; or 12.2.2 refund to You the Price paid for the Course in whatever way the Company choose. 12.3 The remedies listed in clause 12.2 set out our entire responsibility and liability to You under this Agreement or in connection with the provision of the Course or Course Materials and to the extent the law permits us to do so we exclude all other liabilities and responsibilities that we may have to you. 12.4 Nothing in this Agreement shall limit or exclude any statutory rights You have as a consumer or other statutory rights that may not be excluded by law.
13 Data Protection 13.1 The Company is committed to protecting your privacy and keeping your personal information secure. The Company will not disclose your details to any person or third party, unless You have given your consent or the Company is compelled to do so by law, or in response to a valid, legally compliant request by any law enforcement agency or government authority.
14 General 14.1 The Company reserve the right to amend these Terms and Conditions from time to time and recommend that you read these Terms and Conditions each time you register to use a Course. 14.2 The Company shall not be responsible for any breach of our obligations under the Agreement resulting from cause beyond our reasonable control including but not limited to changes in Government policy, fires, strikes, terrorist attack, a denial of service attack on the Website, insurrection or riots, embargoes, shortages or regulations of any civil or military authority. 14.3 These Terms and Conditions and any other documents expressly incorporated into the Agreement constitute the entire agreement and understanding between us and supersede any previous agreement or understanding between us relating to the subject matter of the Agreement. 14.4 You agree that in entering into the Agreement You do not rely on any statement or representation, warranty or understanding (whether negligently or innocently made) of any person other than as expressly set out in the Agreement. 14.5 If any term set out in these Terms and Conditions is held to be invalid or unenforceable in whole or in part the validity of the other terms set out in these Terms and Conditions and the remainder of the term in question shall not be affected. 14.6 The Agreement is personal to you and you may not assign your rights and obligations under the Agreement without our prior written consent. The Company shall be free to assign our rights and obligations set out in the Agreement. 14.7 No variation to the Agreement shall be binding unless and until it is expressed in writing and signed by both parties. 14.8 A person who is not a party to the Agreement has no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of this letter but this does not affect any right or remedy of a third party which exists or is available apart from that Act. 14.9 This Agreement shall be governed by the laws of England and the parties submit to the non-exclusive jurisdiction of the English courts.
